Telecaller

Responsibilities

• Making and answering all the calls.
• Explaining the projects and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
  Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Build and maintain positive relationships with future prospects
  Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.

Requirements

• Work experience as a Tele caller, Tele Marketer, or a similar role in the Marketing Department.
• Exceptional oral and written communication skills.
• Should be Flexible and Coordinate work with other departments.
• Ability to manage and handle multiple tasks.
  Ability to tolerate stress and pressure.
• Knowledge of the digital ad agency is a plus.
  Great interpersonal skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Outstanding problem-solving skills.
• Must know Hindi, Telugu & English communication